T-Mobile is apparently fundamentally changing
22d 7h ago by lemmy.zip/u/shortwavesurfer in t_mobile@lemmy.ml from www.phonearena.com
In my experience, visiting a physical T-Mobile store is a guaranteed way to spend an hour or two on the phone with customer support un-fucking the screwups the employee at the store caused. Every time.
Why exactly does this not surprise me? I've been using BYOD with MVNO's and prepaid since 2016 and have had very, very few issues. Thankfully. I suspect that's because I never visit physical store locations.