Done

Hey!

Thanks for asking, I think transparency around infrastructure is important.

This instance is hosted on equipment that we own, located in a local data center in Montreal, Canada. Backups are stored within the same facility; however, the backup hardware itself is not currently owned by us. Our S3 storage is hosted in a separate Montreal data center also on equipment that we do not own or control.

Our long-term objective is to operate our own dedicated backup infrastructure and S3 storage environment. However, the significant increase in RAM costs has temporarily delayed that rollout. Someone recently donated a few new servers however they were stripped of ram beforehand.

It’s also worth noting that we are currently using Cloudflare, but my plan to align with the broader Fedecan infrastructure strategy and transition to Deflect.ca in the future.

We have not upgraded yet but will be pushing the update this week.

Hey all,

I am very well aware of the slowness and timeouts that people are experiencing. I'm working on getting a few upgrade put into place to bring things back to where they need to be. Thanks for the patience!

Hi @kertain@sh.itjust.works

I plan on making a post to share all this information and more in the following weeks.

Thank you for your thoughtfulness and consideration!

I've been considering running it in parallel to a lemmy instance but it comes down to a few things:

• What do we call it?
• We would need more Admins to help with the moderation
• Extra server resources (which we have enough of for now and I don't have problems getting more of!)

This issue appears to have been fixed. Can anyone confirm whether they are still having any problems?

Hey all, I'm travelling at the moment but have been in discussions with the other admins about this issue. I return Friday oct 31st and will schedule to get us upgraded to 0.19.13 shortly after. I won't be giving the typical 5 day official notice to not create any extra delays. The upgrade to 0.19.13 is minor and shouldn't take us too long to run. Thank you for being patient.

Hi there,

We are not blocking any IP ranges. The server has had an increase in traffic over the last few months. I'm in the process of identifying new hardware to buy to make things speedy again.

I have cycled the services to see if that helps.

Let me know if things get better for you.