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Someone opened my phone

2y 6mon ago by feddit.de/u/Dislodge3233 in privacy@lemmy.ml

I'm running Graphene on a Pixel 6. I lost it and someone opened it somehow and called two of my contacts to give it back.

I'm a bit confused how this even happened. When I got the phone back, they were going through my contacts. I checked app usage stats and they went through a banking app (not missing money), maps, signal, etc.

Is there a way to figure out how they even unlocked my phone?

Gonna need to know more. What method do you use to lock your phone? Is it rooted?

Also: did they return the phone to you, or to your friend? Could it be your friend who went through these apps?

Fingerprint and pin code. They left the phone at a store nearby and I went to pick it up

Odd suggestion, but do you still have their contact info? Could you ask them? 😄

You could also send them a small thank you gift and ask them with that, so not to make it seem like you're accusing them of anything

It's a reasonable request, you could say that you need to keep your phone secure for work, and while it was great that the stranger was able to get it to you, you're following up on if there is some bug you need to look into


Unrelated, it might be good to set up a "If lost, call ____" type message. If you don't have another number, email also works.

Yeah. Definitely setting that up now haha. They used my phone to call my contacts, so I don't have their number

But it whoever they called, will have it, so maybe find out which of your contacts got to know about it? This is a mystery that we need to solve now!

Edit: I'm dumb.

They used his phone...

Is your pin simple? If you hold your phone up to the light can you see the smudge marks where your pin usually goes?

Do you have people set up as emergency contacts via the lock screen?

GrapheneOS also has this cool feature called Scramble PIN Layout to try and protect against guessing the pin from fingerprints on the screen.

It might have been the fingerprint sensor. They can be fooled. Mine occasionally thinks the inside of my trouser pocket looks just like my finger.

This person is clearly well-intentioned, so I don't think an exploit was the cause of your phone being unlocked. If they knew an exploit it's likely that by now everything about you would've been compromised already, like you would've lost access to your accounts and all your money would be gone. This person probably unlocked your phone by using your pin code, so either it was a very common pin code, or something suggested here, like smudges on your screen revealing the pin code, or highly unlikely, they guessed your pin code. Anyway, it's better safe than sorry so check if your OS' been tampered with using the GrapheneOS auditor app. Even if it hasn't, you should back up everything and factory reset it just to err on the side of caution. And in the future, use an 8-10 digit pin code with pin scrambling enabled.

100%, depending on your threat model, your device has been compromised and out of your control. You have evidence that the device was unlocked. You can no longer trust the device

Probably should change your PIN too

Was it perhaps unlocked when you lost it?

I know I've set my phone down unlocked a few times; particularly at work (in a warehouse).

Unless you have it set to never lock its not possible. All phones lock automatically after 30-60 seconds by default.

Unless a program is keeping the screen unlocked, like a YouTube video....

Do you frequently just leave YouTube running?

Yes, watching videos is one of the core uses of my phone. But that's besides the point, it's illustrative that there are apps that keep a screen unlocked.

Prevent phone from sleeping : I believe is the permission name

Curious, do you watch videos while out? How do you have the uninterrupted time?

I watch videos when I have downtime. However long that might be.

Do you sometimes stand in line at a store?

Yes but I’ve never seen anyone watch a video in the process. But I was more wondering about the logistics I suppose, like whether the audio is played out loud or in earphones, and how it can be kept playing while set down and lost.

You've never picked up your phone and had it already unlocked? Maybe the YouTube app was open but the video was paused?

Honestly no, I think I reflexively lock it though. I also figured the app would let the screen turn off if paused, but if it doesn’t that makes more sense

Not OP, but a lot of people use YouTube (video) as a music player. Although I would expect these people to notice the sound getting quieter/disconnecting when they moved away from the phone.

Yes that's how YouTube works? It keeps running, it's called video, you should check it out sometime

Is your pin something like 1234? Do you have emergency contacts set up? Do you have a setting to not lock the phone until very long? Or a smart unlock based on location or any other automation setting? An easy password hint pops up or something? Perhaps your parents forgot to mention you had a twin, who face unlocked it.

Regarding app usage, my guess is they tried to see whom to contact to give your phone back, or map history, the banking app could be a touch by mistake too.

Hey, how did you guess my secret pin!? That is a very difficult pin that I've had for every account for years! /s

I have that same combination on my luggage!

Do those contacts happen to be your ICE? Some phones will allow those from the emergency dialer without unlocking. Don't know about grapheme.

Graphene has and emergency dialer, but you can't call my contacts from it.

My guess would be that maybe it wasn't locked in the first place or they happened to randomly try a few pin combinations & got lucky..

I think those are most likely scenarios.

Now if you're some very important person who could be target then I wouldn't assume what I stated previously & instead assume the worst.

My mom says I'm very important ... so I'll assume this was a state actor

But yeah, this is most likely. I changed my settings to lock faster with a longer pin

They clearly seemed to mean well. Maybe you can ask?

I imagine you may have lost your phone while it was still unlocked. It's possible that there's a Graphene lock screen bypass out there, but I doubt someone with such knowledge will use it to return your phone to you. Most "hacker" style lock screen bypass I imagine someone wanting to return the phone will do is checking for smudges on the PIN area of the lock screen and determining the code from that.

To combat someone unlocking your phone through smudges, you can enable PIN scrambling.

When you find out let me know

Perhaps they simply took out the sim card and inserted into another phone, giving them access to contacts (that could have been saved into the chip instead of the original phone)?

There's no way it's that easy.... is it??

No, it isn't. I've used many Android phones over the years and none have ever defaulted to storing contacts on the SIM. SIM storage is very rudimentary, and you'd have to go out of your way to make use of it.

True , however most people do not use a pin for sim. And if you have the access a lot of info can be gain from a simcard. And even if you ain't got access to network, any incoming traffic will go to you.

Any chance the phone was stolen and not lost? Got anyone in the family working for the government or anything unusual like that. Just a thought.

Does your phone have a physical SIM and if so are there any contacts stored on it?

Yeah, but the calls were from my phone, so I think they would have to open it

They could've swapped the SIM to another phone though? Assuming you're rocking a provider default PIN

But again, the calls were placed from his device, and other apps were accessed.

This maybe a strange suggestion. Aside from the banking app, it seems like the maps and contacts app were used with good intentions to return the phone. The person returned the phone to your friend, so clearly had good intentions. Your friend may have the phone number of the person in their call log when they called to return, unless of course they used your phone to call. If possible, have you thought about calling that person and asking about this just out of curiosity?

Yeah. It was clearly good will. Even the banking, they probably didn't realize the app was banking (foreign bank). Signal was Molly, so they honestly were personally confused since I run KISS Launcher.

The problem is that they used my phone to call my contacts.

If someone calls you and theres a missed call notification can they just click it to call back without unlocking the phone?

Oh i didnt notice they went through other apps. Maybe they were watching you and saw you input your pin and then stole it and checked your stuff to see if they can get something useful and then returned it?

Wouldn't a thief just factory reset and sell it, instead of taking the additional risk of returning it?

Unless they installed some spyware to try to steal more passwords, or duplicated the 2fa auth keys, or have some rmeote viewer app running now to steal text 2fa keys, or whatever else. You could steal way more in the long term than the couple of hundred that a used phone would go for.

You need the pin/password, regardless if the phone was unlocked or you fooled the biometric scanner, to wipe it. If you factory reset it by the recovery method, it will want the Google account that was last signed in before it lets you proceed. it's been years since I had to do this, but it is a nice attempt to reduce phone thefts. (that is (might be?) nullified on graphene as it can skip the gps package, but for the usual user it's a nice feature)

Maps and signal is like they were trying to contact somebody and see where you lived to return the phone. Banking is weird since you can't do anything without biometric anyway.

I think you got it backwards - OP was checking those apps to see if they had been accessed

nvm I got it backwards

They mentioned checking app usage, so the person who found the phone opened those apps

Yeah. They were accessed while the phone was lost

Ask the graphene devs.

Is it possible that something else was installed to the phone? If they manage to hack it open, then potential reason to return it to you is to spy on you.

theyd have to be important, unlikely. even if this is cia shit tjey wouldnt make it obvious someone got in

Why not? Most people ITT clearly don't seem security minded enough to even think of that as a possibility.

How long was usage on the banking app? Maybe it was a mistake? They would’ve had to put a password in to access it, right?

Unrelated. Have you considered using a work profile?

That way you can have two factor authentication when unlocking your phone. You could use a PIN code for the main unlock, and a biometric for apps in the work profile. That way you would have to have both something you are, and something you know.

How do you lock your work profile?

Settings, security, more security settings:

Under work profile and security:

Disable - use one lock for work profile and device screen

Configure - work profile lock, use a different code, only needed at boot time.

Enroll finger prints for biometric unlock.

Thanks, I use Workprofile for crap apps, but if I wouldnt need those this would be a good idea!

You could put the crap apps in the main profile, and then the important apps in the work profile. Then the important apps would have two factor

I am not really leaving my device locked haha, or if, then I would also always have the work profile locked. Also I dont trust Androids init system, apps just randomly run in the background and there still is no way to completely prevent that. So I keep them in the work profile

On Grapheneos I've been using the disable app option aggressively, to have installed apps that only run when I need them. I do have to enable them from the app settings, which is a little annoying but the hotel booking app doesn't need to be running all the time.

They disappear from launchers which is very bad UX

I see why they did it. If you disable Google News, you don't want to see it in your launcher. So that makes sense for the original ASOP developers

I think now, because disabling is a first-class feature for any app, you should be able to indicate you want to still see it in the launcher even though it's disabled.

If they were able to guess your pin, you should probably switch to a longer pin or a password. It seems insane at first to type a long password, but if you pick two long scientific words, its secure with only letters.

I use a password longer than the android limit (16 characters) since graphene allows longer; I use letters numbers and symbols. But I also use biometrics, because fuck typing that every time I need to open my phone. Allows for a very secure fresh (re)boot state, and with decent security when it has been unlocked at least once. I also use Locker, which (assuming it works, it's a few years old now, luckily never had to see) lets you set a max number of unlock attempts before using admin privileges to wipe. And graphene lets you set a 'time since last unlock' auto-restart, to get that initial secure state back.

Probably overkill, but I have leos in the family and I have been harassed before several times over the years (often without any cause or merit), as a teenager and beyond, and I don't trust anyone wearing a badge anymore. So 'plan for the worst, hope for the best' is my strategy.

What I said, a smartphone can never be a secure device and this is why it is crazy to have sensitive data stored in these gadgets. It is certainly unlikely that this person gained access by trying the pins, because the cell phone would be blocked after the third failed attempt, but even so, a computer expert needs seconds to access, bypassing this little protection that cell phones have. You can be happy that your Secure Banking app is better protected, probably with 2FA, coordinate card, ID card or similar. In any case, this mobile phone is already compromised, which makes it necessary to change at least the credentials, better even your phone number (ask your ISP). Also be attentive, since this person may have been honest, but he returned it may also be because he was not interested in the cell phone, but in the address where you live.

A smartphone has better protection and actual disk encryption than probably 90% of all Computers or Laptops since its enabled by default.

No, it isn't, independent of that it's easier to get lost or robbed.

https://www.techradar.com/news/8-reasons-why-smartphones-are-privacy-nightmare

No, it isn't, independent of that it's easier to get lost or robbed.

https://www.techradar.com/news/8-reasons-why-smartphones-are-privacy-nightmare

Thats not what i said.

Modern Smartphones offer a much better protection against data extraction than regular Computers/Laptops.

The own OS and preinstalled app in a Mobile are extracting your data. This you can only avoid to root it to be able to desinstalar them, but this cause that you must made the security updates by yourself, in rooted phones it isn't automatic. Than use only apps from F-Droid and not from the Store, install an paid AV and use VPN. Only in this way it is somewhat more secure. Better if you use some Linux Mobile.

The own OS and preinstalled app in a Mobile are extracting your data. This you can only avoid to root it to be able to desinstalar them, but this cause that you must made the security updates by yourself, in rooted phones it isn't automatic. Than use only apps from F-Droid and not from the Store, install an paid AV and use VPN. Only in this way it is somewhat more secure. Better if you use some Linux Mobile.

How is this different from Windows?

Sure, but how often do you take your desktop on a walk?

I wrote Laptop also. Pls do not try to misdirect.